Craft Burger South Shields

4.4 ( 168 reviews )
Checking... 12:00 AM - 10:30 PM See Hours
£10–20
116 Ocean Rd, South Shields NE33 2JF, United Kingdom
+44 191 420 2006

Craft Burger South Shields has quickly made a name for itself as a go-to takeout spot in the heart of South Shields. Customers rave about the extensive selection of burgers, often highlighting the juicy patties paired with fresh, flavorful toppings. Martyn Harries appreciates the variety, while Demi Nighta emphasizes the remarkable taste and texture—crispy fries and perfectly seasoned kebabs enhance the overall experience.

A standout feature is the exceptional customer service, particularly noted by Shay Capstick and Get Glow, who commend Tia, a friendly and knowledgeable staff member. Her recommendations and warm demeanor have made dining here even more enjoyable for patrons. This level of attentiveness is reflected in the dining atmosphere, which, despite some critiques about specific dishes like the kebab, remains inviting and engaging.

While some reviews mention mixed feelings about certain menu items, like the craft burger sauce and the chipotle flavor, the overall value for money and quality of food keep customers coming back. Craft Burger South Shields combines a satisfying menu with outstanding service, ensuring that each visit is both delicious and memorable.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
  • Service options
    • Offers kerbside pickup
    • Has no-contact delivery
    • Offers delivery
    • Offers takeaway
    • Serves dine-in
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves halal food
    • Serves late-night food
    • Quick bite
    • Serves small plates
  • Dining options
    • Serves lunch
    • Serves dinner
    • Serves dessert
  • Amenities
    • Has toilet
  • Atmosphere
    • Casual
  • Crowd
    • Good for groups
    • Popular with tourists
    • Popular with university students
  • Planning
    • Doesn't accept reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Accepts NFC mobile payments
  • Children
    • Good for kids
    • Has kids' menu
  • Parking
    • Free of charge street parking
    • Plenty of parking

Reviews For Craft Burger South Shields

Martyn Harries
Jun 11,2025
Good selection of burgers and the meals are great as you get a bit of everything
Shay Capstick
Jun 11,2025
Don’t usually leave reviews but it was absolutely great here friendly and kind service and the food was delicious. The main reason I’m writing this review is for the front of house staff at the time I was dining. The young lady serving me was very kind respectful and polite, she also gave great recommendations. I believe she said her name was Tia if I could give 6 stars to this young lady I would she made our experience at craft burger that much better hopefully your manager sees this as you deserve the praise. I highly recommend
Demi Nighta
May 5,2025
I had the burger, chips, and kebab, and everything was absolutely spot on! The burger was juicy and full of flavour, cooked perfectly with fresh toppings. The chips were crispy on the outside and fluffy on the inside—just how they should be. The kebab was packed with tender, well-seasoned meat and tasted amazing. Great portion sizes, great quality, and really friendly service. Definitely a place I’ll be coming back to!
Dollar Reviews
Apr 28,2025
- Food comes quick - Nice smashburgers. Like 7/10. Double was enough for me. - Didn’t get much flavour from the craft burger sauce. - Beef and cheese fries were good if you like loaded fries - Kebab meat wasn’t good. Anaemic. I don’t think they need to sell it. - Chipotle was sweet. I did not like. It’s good value for money at 23 for the sharer box. Not sure where you’re supposed to leave your tray or rubbish if you eat in.
Get Glow
Apr 28,2025
I wasn’t sure what to get when I came to the restaurant , but a lovely and polite young lady named Tia helped me out. She took the time to explain the menu and recommended some of the most popular items. Her service was absolutely amazing—friendly, helpful, and professional. Thanks to Tia, I had a great experience and a delicious meal! amazing food will be back again
S W
Apr 13,2025
Food was very good. Made fresh but very fast. Burger was excellent and chips crisp and tasty. Price is pretty competitive too considering what MacDonalds like to charge!
Daniel Peake
Apr 3,2025
Cool place to grab a bite to eat. Plenty of seating. Nice atmosphere. Food took a while to cook, but it was busy, we had a large order of 6 meals and it was clearly freshly cooked. Well worth the wait! The boss box meal was mine - that stir fried kebab was wonderful in the naga sauce. Beef patties were big and gnarly, no skimping on the Pattie size. Everyone enjoyed their food from our party and we would definitely return.
Liam Deneven
Mar 8,2025
Absolutely amazing. I got the boss box with the remix burger 10/10. The only 1 issue i could pick and its hard to find 1 is the can of pop selection. The only branded 1 was fanta.

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